The IO Informatics registration form requires users to give us contact information. The customer contact information from the registration form is collected strictly for us to respond to your request. If you would like to be removed from our email list, you can email us at firstname.lastname@example.org.
Use of Gathered Information
IO Informatics will not collect any personally identifying information except when specifically and knowingly provided by visitors to our site. IO Informatics does not share any personally identifying information to third-party vendors. IO Informatics is very protective of the privacy of its customers.
Safe Harbor Compliance
IO Informatics complies with the U.S.-EU Safe Harbor Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information from European Union member countries. IO Informatics has certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement. To learn more about the Safe Harbor program, and to view IO Informatics' certification, please visit http://www.export.gov/safeharbor/.
Oversight and Dispute Resolution
Robert Stanley, CEO and Founder
2550 Ninth Street
Berkeley, CA 94710
A request should include sufficient contact information, such as name, address, telephone number, fax number, and email address. We promise to make a good faith attempt to resolve any complaint or problem that you bring to our attention.
Please note that for the purposes of Safe Harbor certification, the term 'organization human resources data' refers exclusively to personal information about our organization's own employees, past or present, collected in the context of the employment relationship. It is fully understood that IO Informatics must select an appropriate third party to serve as its independent recourse mechanism (IRM) for Safe Harbor-related dispute resolution. Since our organization does not receive 'organization human resources data', we choose to use an outside arbitration and mediation mechanism offered by the American Arbitration Association (AAA) that agrees to hear each complaint in compliance with the Framework(s). In any event, we will also cooperate and comply fully with the EU Data Protection Authorities (DPAs) to investigate unresolved complaints.